How well you respond to emergency situations whether a house fire or a heart attack depends upon how well you’ve practiced your response.  That’s why it’s so important to practice your first aid and CPR skills as an adult and as a kid, you need to practice knowing how to call 9-1-1.  Use this simple steps to help you teach your kids this life-saving skill:

  • When: call 9-1-1 to save a life, stop a crime, or report a fire.  It’s for emergency use only, when prompt assistance from fire, police, or an ambulance is needed.
  • How: dial 9-1-1.  Then be prepared to answer the following questions:
    • Do you need Police, Fire, or Medical Help?
    • State the emergency
    • What happened?
    • Where is the location?
    • Where are you calling from?
    • What is your name?
    • What is your phone number?
    • Stay on the line until the dispatcher says you can hang up.
  • Note: if you dial 9-1-1 by accident, stay on the line and tell them you dialed by accident.  Don’t just hang up.
  • Non-emergency lines:  Keep a list of non-emergency numbers to the fire and police departments next to your phone just in case.  Use this number for  non-emergencies, such as reporting a crime that happened overnight or yesterday, or giving more information to an open case.

Now that you’ve taught your family these important steps, run a mock drill with them.  Role play a call to the 9-1-1 dispatcher where you are the dispatcher and your kids are the ones explaining the situation.  A little practice goes a long way.

What fun and effective way have you designed to teach your kids how to call 9-1-1?